Policies

Last updated: 22 October 2026

These policies apply to orders placed on WhatsApp with YK Celebrations (seller: OWNER TO CONFIRM: legal or proprietor name), including details sent from this website. By placing an order you agree to them.

What we sell

• Personalized digital invitations made from one of our designs with the details you provide: a Digital Invitation Card (a still image card only, no video) for ₹199, or an Animated Invitation (the image card and an animated video) for ₹299.
• Premium custom invitations are priced on request. You agree the price on WhatsApp before paying.
• Everything is delivered as digital files. Nothing is printed or shipped.
• We are not registered for GST and have no GSTIN, so no GST is added to our prices.

How an order works

1. You choose a design and send us your event details and WhatsApp number on WhatsApp.
2. Payment is required before production begins. You pay by UPI after we confirm your details and the price with you on WhatsApp. We check by hand that the payment has reached our account, and your order is confirmed only when we confirm it with you on WhatsApp.
3. We send you a proof of your details. You can ask for one reasonable revision before you give final approval. Nothing is produced until you approve it.
4. We produce your invitation and send you the final files.

Delivery

• Final files are sent on WhatsApp. They are never published on this website.
• We aim to deliver about 24 hours after your payment is verified and your proof is approved. This is a target, not a guarantee. Busy periods, public holidays and premium custom work can take longer, and we will tell you if we expect a delay.
• You are responsible for checking the spelling, dates, times and venue on your proof before you approve it.

Cancellation and refunds

• If we cannot deliver your order: we refund you in full.
• Duplicate or extra payments for the same order are returned in full once we have verified them.
• Our mistakes: if something is wrong because of a mistake on our side, we review it case by case.
• Cancellations: we review each cancellation request case by case, depending on how far your order has progressed. We do not promise a fixed outcome.
• Changes after final approval: these need a separate quote, agreed with you before we make them.
• How refunds are paid: by UPI to the account you paid from, unless we agree another way with you. We do not promise a fixed refund time.
• To ask for a cancellation or refund, contact us on WhatsApp.

Privacy

What we collect. Your name and WhatsApp number, and the event details you send (for example names, date, time, venue and a message). We do not collect card details. You pay by UPI directly to our account, so we see what our bank or UPI app shows for that payment (for example the amount, the transaction reference and the payer's name or UPI ID), and we use it only to check your payment.

Why. Only to make and deliver your invitation, to contact you about your order, to handle refunds and complaints, and to keep the records the law requires. We do not sell your data or use it for advertising.

Who else sees it. The banks and UPI apps that process your payment, our hosting provider (it serves this website), and WhatsApp, which we use to receive your details and deliver your files. This site also loads fonts from Google Fonts, which receives your IP address. We share data with authorities only when the law requires it.

Cookies. This website sets no cookies and uses no analytics or trackers.

How long we keep it. Only as long as we need it for the purposes above, including any period the law requires.

Your choices. You can ask to see, correct or delete your data, or withdraw your consent, by contacting us on WhatsApp. If the law requires us to keep a record, we will tell you.

Security. This website does not store your details: they reach us on WhatsApp. We keep order records and your invitation files on our own computer, and any backup we make of them is encrypted with a passphrase.

Terms of use

• You must have the right to use the names and any other details you send us, and they must not be unlawful or offensive. We can refuse an order that is, and refund it.
• The designs, animations and previews belong to YK Celebrations. You may share your finished invitation freely for your own event. You may not resell it or reuse our designs.
• Fonts are used under the SIL Open Font License. Music in the invitation videos we deliver, and in the video previews on this website, is generated by us.
• These terms are governed by the laws of India.

Contact and grievances

• Seller: OWNER TO CONFIRM: legal or proprietor name
• Address: OWNER TO CONFIRM: address
• Contact: WhatsApp +918090020035
• Grievance officer: OWNER TO CONFIRM: name, reachable on the WhatsApp number above.

We acknowledge a complaint within 48 hours of receiving it and resolve it within one month, as the Consumer Protection (E-Commerce) Rules, 2020 require.